What is this additional charge on my credit card?

What is this additional charge on my credit card?

If you have signed up for a real-time Data Plan, your Data Plan fees will show up on your credit card statement as a separate charge from your Service Level fees (Basic/Extra/Pro).

This means that, if you are on a monthly renewal plan and have real-time data, you will see two charges on your credit card statement each month: one for the Service Level fees (Basic/Extra/Pro) and one for the real-time Data Plan fees. Thus, you will see a total of 24 StockCharts.com charges on your credit card over the course of a year.

With an annual renewal plan and real-time data, your credit card statement will show one charge per year for the Service Level fees (Basic/Extra/Pro) and one charge per month for the real-time Data Plan fees. Thus, you will see a total of 13 StockCharts.com charges on your credit card over the course of a year.

For more information on the billing process and for instructions on viewing invoices for previous transactions, please see our Using Your StockCharts Account page in the Support Center.