StockCharts Support January 27, 2009
We do not provide refunds for our charting service memberships under any circumstances.
Before someone can sign up for our service or renew an existing membership, they must check a checkbox acknowledging that they understand that their order is "NON-REFUNDABLE UNDER ANY CIRCUMSTANCES".
The only exception to this policy is for new subscribers who are still within the 10-day free trial period that happens at the start of their membership. All other subscription payments are non-refundable.