KnowledgeBase/FAQs

Frequently Asked Questions (FAQs), known issues, solutions to common problems.

Topic (173) Comments Views Latest activity
How do your BATS Real-time Charts work? 0 49,595  by StockCharts
What does a solid black or hollow red candlestick mean? 0 21,953  by StockCharts
Do you offer a free trial of your subscription services? 0 11,585  by Waverly
How do I overlay one chart on top of another? 0 8,458  by StockCharts
Why is your Gold price different from other sources? 0 8,323  by StockCharts
I'm having problems using your Java-based interactive charting tools. What should I do? 0 8,156  by StockCharts
I need help creating scans. Will you write my scan for me? 0 7,864  by StockCharts
How do I draw a trendline on a chart? 0 7,796  by StockCharts
What indicators and overlays does the Scan Engine support? 0 6,688  by Waverly
Why am I not receiving the email alerts when a new Market Message is posted? 0 6,644  by StockCharts
How do I create a chart of one stock divided by another? 0 6,504  by StockCharts
Do you provide streaming charts? 0 6,403  by StockCharts
Can I export your data to another program like Excel or MetaStock? 0 6,317  by StockCharts
How do I create a chart of the cumulative Advance-Decline Line? 0 5,884  by StockCharts
Do you provide charts of commodities or futures contracts? 0 5,614  by StockCharts
Do you provide real-time stock scanning? 0 5,610  by StockCharts
I'm new to stock scanning. Where should I start? 0 5,604  by StockCharts
Do you provide real-time charts for US and Canadian stocks? 0 5,422  by StockCharts
Where did the Price Relative indicator go? 0 5,273  by StockCharts
How far back does your stock data go? 0 5,116  by StockCharts
What is the "Record High Percent Index" and how is it calculated? 0 5,094  by StockCharts
Are my browser's cookie settings correct? How can I fix them? 0 5,017  by StockCharts
Do you provide stock alerts? 0 4,965  by StockCharts
Do you chart options information? 0 4,883  by StockCharts
How do I see price information by dragging my mouse across the chart? 0 4,863  by StockCharts
Why would I want to pay for ExtraRT when you offer free real-time charts? 0 4,648  by StockCharts
Where can I find Up-Volume/Down-Volume information on your site? 0 4,485  by StockCharts
Where can I learn more about writing scans? 0 4,308  by StockCharts
How do I add filled rectangles or circles to my charts? 0 3,692  by StockCharts
How do I share my annotated charts with others? 0 3,482  by StockCharts