Frequently Asked Questions (FAQs), known issues, solutions to common problems.

Topic (161) Comments Views
How do your BATS Real-time Charts work? 0 73,233  by StockCharts
What does a solid black or hollow red candlestick mean? 0 55,826  by StockCharts
I'm having problems using your Java-based interactive charting tools. What should I do? 0 23,018  by StockCharts
Do you offer a free trial of your subscription services? 0 22,398  by Cole
How do I overlay one chart on top of another? 0 20,057  by StockCharts
How do I draw a trendline on a chart? 0 17,291  by StockCharts
Why is your Gold price different from other sources? 0 15,488  by StockCharts
How do I create a chart of one stock divided by another? 0 14,022  by StockCharts
How do I create a chart of the cumulative Advance-Decline Line? 0 13,750  by StockCharts
Do you provide charts of commodities or futures contracts? 0 12,903  by StockCharts
Can I export your data to another program like Excel or MetaStock? 0 12,755  by StockCharts
Can I use with an iPad or other mobile device? 0 12,514  by StockCharts
What indicators and overlays does the Scan Engine support? 0 12,013  by StockCharts
How can I plot a "Price Relative" chart? 0 11,991  by StockCharts
Where can I find Up-Volume/Down-Volume information on your site? 0 11,710  by StockCharts
Do you provide streaming charts? 0 11,118  by StockCharts
Why am I not receiving the email alerts when a new Market Message is posted? 0 10,879  by StockCharts
What is the "Record High Percent Index" and how is it calculated? 0 10,847  by StockCharts
Do you provide stock price alerts? 0 10,595  by StockCharts
Do you provide real-time stock scanning? 0 10,338  by StockCharts
How far back does your stock data go? 0 10,190  by StockCharts
Why would I want to pay for ExtraRT or PRO when you offer free real-time charts? 0 9,699  by StockCharts
Do you chart options information? 0 9,484  by StockCharts
Do you provide real-time charts for US and Canadian stocks? 0 9,465  by StockCharts
How do I invert the vertical scale on my chart? 0 9,004  by StockCharts
Where can I learn more about writing scans? 0 8,497  by Cole
How do I see price information by dragging my mouse across the chart? 0 8,083  by StockCharts
How do I add filled rectangles or circles to my charts? 0 7,890  by StockCharts
How do I change the settings for all the charts in a ChartList? 0 7,701  by StockCharts
What do the terms "Overbought" or "Oversold" really mean? 0 7,696  by StockCharts