KnowledgeBase/FAQs

Frequently Asked Questions (FAQs), known issues, solutions to common problems.

Topic (164) Comments Views Latest activity
Why can't I see my default chart settings? 0 3,245  by StockCharts
Which stock markets do you cover? 0 3,216  by StockCharts
Why should I become a member? 0 3,212  by StockCharts
When I run my scan nothing happens. Where are my scan results? 0 3,210  by StockCharts
What is your return policy for items purchased via your online bookstore? 0 3,187  by StockCharts
Can I earn free time for referring other members? 0 3,177  by StockCharts
How much do your subscription services cost? 0 3,176  by StockCharts
How do I customize the appearance of new charts that I create? 0 3,119  by StockCharts
How much data is in your Scan Engine? 0 3,119  by StockCharts
How do I change my email address? 0 3,105  by StockCharts
What happens to my charts if I downgrade from Extra, ExtraRT or PRO to a Basic account? 0 3,097  by StockCharts
How much do you charge for shipping bookstore items? 0 3,093  by StockCharts
What browser do you recommend for getting the most out of your site? 0 3,083  by StockCharts
Do you provide fundamental financial data? 0 3,071  by StockCharts
Can I set my account to automatically renew itself? 0 3,058  by StockCharts
What is the blue dashed line I see on the intraday charts? 0 3,034  by StockCharts
Why do I see an error message that I am logged into another computer when I am not? 0 3,030  by StockCharts
Do you protect your users' privacy 0 3,025  by StockCharts
What do the icons on the Scan Engine results page mean? 0 3,009  by StockCharts
What do the numbers and letters in your P&F charts mean? 0 3,001  by StockCharts
Can I customize the Gallery View charts? 0 2,997  by StockCharts
Will your website work with my Apple computer? 0 2,992  by StockCharts
Who is your data provider? 0 2,987  by StockCharts
My email address changed. Why can't I log-in to my account now? 0 2,986  by StockCharts
What are those small boxes just to the left of my chart? 0 2,983  by StockCharts
Where can I find a list of the financial indices that you provide? 0 2,974  by StockCharts
Why aren't my saved charts updating any more? 0 2,970  by StockCharts
I want to cancel my account when my current membership runs out. What should I do? 0 2,958  by StockCharts
What are the System Requirements for using your software? 0 2,928  by StockCharts
Why isn't there a vertical scale for some indicators like OBV and Acc/Dist? 0 2,894  by StockCharts