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faqs:i_m_having_trouble_using_your_website._what_should_i_do [2019/07/01 21:26] (current) |
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+ | ====== I'm having trouble using your site. What should I do?====== | ||
+ | If you're experiencing technical difficulties while using StockCharts.com, try out some of the options below. These are generally pretty effective at fixing user issues on our website. | ||
+ | |||
+ | * Make sure that you have enabled support for cookies from our site. | ||
+ | * If you have any Internet or Privacy Filters installed, make sure that you have added "stockcharts.com" to the "Allowed Sites" lists for those programs. | ||
+ | * Make sure that you have disabled any pop-up ad-blocking software for "stockcharts.com". | ||
+ | * Clear your browser's temporary file cache completely. Directions for your browser can be found at: https://www.refreshyourcache.com/ | ||
+ | * Restart your computer. | ||
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+ | These options will allow you to solve a whole host of problems. If these do not fix your problem, then check out the [[:trouble|Troubleshooting area]] of our Support Center for more suggestions. |