I'm having trouble using your site. What should I do?

I'm having trouble using your site. What should I do?

If you're experiencing technical difficulties while using StockCharts.com, try out some of the options below. These are generally pretty effective at fixing user issues on our website.

  • Make sure that you have enabled support for cookies from our site.
  • If you have any Internet or Privacy Filters installed, make sure that you have added “stockcharts.com” to the “Allowed Sites” lists for those programs.
  • Make sure that you have disabled any pop-up ad-blocking software for “stockcharts.com”.
  • Clear your browser's temporary file cache completely. Directions for your browser can be found at: https://www.refreshyourcache.com/
  • Restart your computer.

These options will allow you to solve a whole host of problems. If these do not fix your problem, then check out the Troubleshooting area of our Support Center for more suggestions.