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-====== Loyalty Discount Program ======
-Long-term members are granted access to a loyalty discount coupon one year after their membership begins.  They can use that coupon to receive a discount on future upgrade or renewal orders for any of our subscription services.  A new loyalty discount coupon code is awarded each year that a you remain a subscriber.
-Long-term members can retrieve their loyalty coupon by clicking on the "badge" icon that appears at the top of the "Members" page right after they log into their account.  (There is also a link to in on the right side of the "Members" page and on the "Your Account" page.)
-Loyalty discount coupons have the following restrictions:
-  * They cannot be transferred or shared.
-  * They must be entered into the "Coupon Code" field at the time the order is placed.
-  * They cannot be retroactively applied to an order that has already been processed.
-  * Coupons can be used in conjunction with any site-wide "specials" that we run from time to time.
-  * Each coupon cannot be used more than once.
-  * Only one coupon can be used per order.
-  * Coupons are not automatically applied to auto-renew orders.  To use a coupon, you must place your order manually.
-  * A new, more valuable coupon is issued to your account on the anniversary of your start date.
-  * Once a new coupon is issued for your account, your old one becomes invalid.
-  * Coupon codes may be used only once per year. (A year starts the day you joined StockCharts)
-To learn more about how to find and use your discount loyalty code, please [[http://stockcharts.com/articles/step_by_step/2012/01/how-do-i-find-and-use-my-long-term-loyalty-discount-code.html|read this Step By Step article]].
-===== Frequently Asked Questions =====
-**Q: How do I apply my loyalty coupon?**
-A: After selecting the number of months you'd like to add to your subscription, click on the blue link labelled "Click here if you have a coupon code" and then enter your code.
-**Q: Why isn't the loyalty coupon applied automatically?**
-A: There are a couple of reasons that the loyalty coupon cannot be applied automatically:
-  * Each year's coupon can only be once however there are several different ways that you might want to use it.  For example, some people may want to first place a 1-month order without the coupon so that they can use it later for a 2-year order.  Because there are so many diffent ways each coupon can be used, we want to leave it up to you as to how best to apply it.
-  * Coupons that are automatically applied are essentially a price cut and that is not the purpose of having our loyalty coupons.  Their purpose is to reward active, knowledgeable users of our service for their loyalty.
-  * Coupons can be combined with other offers and other coupons.
-**Q: One percent per year seems pretty small.  Why is it so small and how can I make it larger?**
-A: Our regular prices are already very low relative to the cost of the data and the overall value that our service provides.  Reducing those prices significantly would precent us from providing the quality of service most users expect.
-That said, there is a way that you can double the value of your Loyalty discount.  If you take and pass the SCU ChartWatchers Certification Exam, we will automatically double the value of your Loyalty discount from 1% per year to 2% per year.  (The Loyalty discount cannot exceed 20% however.)  [[http://stockcharts.com/sales/certified-chartwatcher.html|Click here]] for more information on taking the SCU Certification Exam.