This is an old revision of the document!
Long-term members are granted access to a loyalty discount coupon one year after their membership begins. They can use that coupon to receive a discount on future upgrade or renewal orders for any of our subscription services. A new loyalty discount coupon code is awarded each year that a you remain a subscriber.
Long-term members can retrieve their loyalty coupon by clicking on the “badge” icon that appears at the top of the “Members” page right after they log into their account. (There is also a link to in on the right side of the “Members” page and on the “Your Account” page.)
Loyalty discount coupons have the following restrictions:
To learn more about how to find and use your discount loyalty code, please read this Step By Step article.
Q: How do I apply my loyalty coupon?
A: After selecting the number of months you'd like to add to your subscription, click on the blue link labelled “Click here if you have a coupon code” and then enter your code.
Q: Why isn't the loyalty coupon applied automatically?
A: There are a couple of reasons that the loyalty coupon cannot be applied automatically:
Q: One percent per year seems pretty small. Why is it so small and how can I make it larger?
A: Our regular prices are already very low relative to the cost of the data and the overall value that our service provides. Reducing those prices significantly would precent us from providing the quality of service most users expect.
That said, there is a way that you can double the value of your Loyalty discount. If you take and pass the SCU ChartWatchers Certification Exam, we will automatically double the value of your Loyalty discount from 1% per year to 2% per year. (The Loyalty discount cannot exceed 20% however.) Click here for more information on taking the SCU Certification Exam.