No Service Level Guarantees


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policies:no_service_level_guarantees [2019/07/01 21:26] (current)
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 +====== No Service Level Guarantees ======
 +**We cannot guarantee the availability of our service. There are too many variables that are out of our control for us to make such a guarantee.**
 +That said, we will work as hard as possible to ensure that our service is up and running whenever you need it. (We also maintain a [[http://​​StockCharts|Twitter feed]] where we report service availability issues.)
 +If you are making second-by-second trading decisions, we strongly recommend that you have a backup quote service available in case you are unable to contact our site for any reason.
 +If a service outage does occur, we may or may not provide some form of compensation to members. ​ Typically, compensation would be in the form of additional subscription time.