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policies:terms_of_service [2022/05/12 20:43] betseyp |
policies:terms_of_service [2024/04/17 22:04] (current) betseyp |
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| All other members are subject to the following payment terms: Month-to-month members will be automatically renewed each month, for an additional month of service; Month-to-month members are not eligible for refunds; Annual members will be automatically renewed each year, for an additional year of service; Annual members may be eligible for refunds of full unused months upon cancellation; **All Data Plans are billed monthly and all Data Plan fees are non-refundable.** | All other members are subject to the following payment terms: Month-to-month members will be automatically renewed each month, for an additional month of service; Month-to-month members are not eligible for refunds; Annual members will be automatically renewed each year, for an additional year of service; Annual members may be eligible for refunds of full unused months upon cancellation; **All Data Plans are billed monthly and all Data Plan fees are non-refundable.** | ||
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| + | To request a refund for full unused months when canceling an annual membership during the first 14 days of service, please contact our Support Team at support@stockcharts.com. | ||
| You may cancel your membership by disabling the automatic renewal feature on the "[[https://stockcharts.com/youracct|Your Account]]" page at any time. If the automatic renewal feature is turned off as of the expiration date, your account will be suspended on the expiration date. You will still have access to StockCharts.com's free services. Any data stored on StockCharts.com's servers as part of your account may be lost. | You may cancel your membership by disabling the automatic renewal feature on the "[[https://stockcharts.com/youracct|Your Account]]" page at any time. If the automatic renewal feature is turned off as of the expiration date, your account will be suspended on the expiration date. You will still have access to StockCharts.com's free services. Any data stored on StockCharts.com's servers as part of your account may be lost. | ||